Notes from your Palliative Care Nurse
Written by Zamokuhle Mguli, PALPRAC Nurse Lead.
When you or someone you love is diagnosed with a serious illness, it’s natural to feel overwhelmed. You may have questions about what lies ahead, how symptoms will be managed, and where to turn for support. One of the most common myths about palliative care is that it is only for the last days of life. Palliative care is about living as well as possible for as long as possible.
Every person’s journey is unique, which is why palliative care is tailored to your needs. Your nurse is responsible for assessing and managing symptoms such as pain, breathlessness and nausea. This can be done at an inpatient facility and/or at your home as an outpatient. You and your family can be supported through education about medications and how to manage symptoms safely at home. Palliative care also recognises that families need support too. Your healthcare team will provide practical education about medications, symptom management and what to expect as your illness changes.
The main goal is to help patients remain comfortable and independent for as long as possible. The palliative care nurse works as a patient advocate, ensuring that patients understand their care in language that is easy to process. They identify and act on problems before they become emergencies. The nurse is also there to help you access community resources, with the assistance of members of the healthcare team, such as a social worker.
One experience has remained with me throughout my nursing career and continues to remind me why palliative care is so important.
I was asked to assess a patient who had been admitted to a high-care unit following complications from a serious illness. During my initial assessment, she was understandably withdrawn and reluctant to engage with me. I introduced myself and explained that my role was to assess her needs and help plan her transition from hospital to home through a nurse-led palliative home care programme.
She looked at me and quietly asked, “Can you promise me that I’m going home? I’m so tired of being in hospital.”
Her question stayed with me because, in that moment, it became clear that what she wanted most was not another medical procedure or another hospital stay. She simply wanted to return home, where she felt comfortable and was surrounded by the people she loved. I explained what her medical funder had approved and reassured her that, if it was clinically appropriate, our team would support her transition home. I also reassured her that she would not be alone and that ongoing guidance and support would be available to both her and her family throughout the process. She would receive ongoing support from me, together with a trained caregiver, ensuring that her symptoms were carefully managed while we maintained close communication with her treating healthcare team.
The nurse helps you through comprehensive symptom assessments, individualised care planning and support. The nurse also helps you navigate healthcare services, such as referrals to psychologists, social workers, occupational therapists, dietitians, spiritual care providers and hospice services when appropriate. Nurse-led models of palliative care can support patients’ needs, improve continuity of care within the health system and enhance the quality of life of patients with life-limiting illnesses such as cancer and end-stage diseases.
The aim of the palliative care nurse is to ensure that no patient or family feels alone while navigating a serious illness. Nurses are not there only for the patient; they also support families and caregivers by teaching practical caregiving skills and preparing them for the changes they can expect. Whether you have recently been diagnosed with a serious illness, are undergoing active treatment or are living with a chronic progressive condition, your palliative care nurse is here to provide expert guidance, compassionate care and ongoing support.










